TERMS OF SERVICE.
Last updated: October 4, 2023
These Terms of Service and Code of Conduct constitute a legally binding agreement (“Agreement”) between you and FanEQT, Inc. (“FanEQT,” “we,” “us” or “our”) governing your use of the website located at URL www.faneqt.com and services therein (the “Website”). The use of the Website and any service or functionality therein shall be referred to herein as the “Service.”
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE CONTINUING TO USE THE SERVICE. YOUR USE OF THE SERVICE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY, AND ARE TO BECOME A PARTY TO, THIS AGREEMENT. IN ADDITION, WHEN YOU CHECK THE “AGREE WITH THE ABOVE TERMS” WHEN REGISTERING AN ACCOUNT ON THE WEBSITE, YOU ARE AGREEING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR OUR PRIVACY POLICY, FOUND AT www.faneqt.com/privacy-policy. DO NOT USE OUR SERVICE AND DISCONTINUE YOUR REGISTRATION TO CREATE AN ACCOUNT.
We reserve the right, at our sole discretion, to change or modify portions of this Agreement at any time without further notice. However, any changes to the dispute resolution provisions set out in section 16, Arbitration, will not apply to any disputes for which the parties have actual notice before the date the change is posted. Your continued use of the Service after any such changes constitutes your acceptance of the new Agreement. If you do not agree to abide by these or any future Agreement, do not use or access (or continue to use or access) the Service.
ONLY PERSONS OF LEGAL AGE (18 YEARS OF AGE OR OLDER) CAN ACCEPT THIS AGREEMENT AND CREATE AND/OR AUTHORIZE AN ACCOUNT TO USE THE WEBSITE AND THE APP. IF YOU ARE NOT AN ADULT YOU MAY NOT CREATE AND/OR AUTHORIZE AN ACCOUNT TO USE THE WEBSITE.
1. Access and Use of the Website
The Service provides registered account holders, meeting all requirements, with the ability to purchase shares in certain sports stadiums and teams. Shareholders who comply with this Agreement are also qualified to participate in certain revocable privileges offered by managers of certain sports stadiums and teams, such as season tickets, VIP experiences, and exclusive event access. The Service may also present the opportunity to purchase apparel/accessories and other fan benefit packages. Users browsing the Website do not need to register to access general information about our services and products, but must register and create an account in order to purchase shares in sports stadiums or teams. Once logged into a valid account through the Website, you will be able to purchase shares in available sports stadiums or teams (if qualified). If you choose to register for the Service, you agree to provide true, accurate, and complete information about yourself as prompted by the registration form. You also agree that all information you provide to register with the Service or otherwise, including, but not limited to, through the use of any interactive features on the Service, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy and this Agreement.
We reserve the right to withdraw or amend the Service, and any service or material we provide on the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users with accounts at our sole discretion for any or no reason,
You are responsible for both:
Making all arrangements necessary for you to have access to the Service.
Ensuring that all persons who access the Service through your internet connection are aware of this Agreement and comply with it.
2. Privacy
FanEQT’s Privacy Policy applies to use of the Service. To view FanEQT’s Privacy Policy, click here. Additionally, by using the Service, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Website may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
3. User Account, Password and Security
You are responsible for maintaining the confidentiality of your Service login credentials (user name, password, or any other piece of information as part of our security procedures) and are fully responsible for any and all activities that occur under your login credentials, as applicable. You agree to (a) immediately notify FanEQT of any unauthorized use of your Service login credentials, or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Website. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may be held liable for losses incurred by FanEQT or any of its licensors or affiliates due to someone else using your account as a result of your failing to keep your account information secure and confidential. You may not use anyone else’s Service login credentials or account at any time without the express permission and consent of the holder of that account. FanEQT cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of this Agreement.
4. Use of Service
Subject to your performance of all of the provisions of this Agreement, FanEQT hereby grants you, a limited, terminable, personal, non-exclusive license to access and use the Service solely as provided herein. Notwithstanding anything to the contrary herein, all rights not specifically granted in the license set forth above shall be reserved and remain always with FanEQT. Your right to use the Service is not transferable. You will use the Service in accordance with all applicable laws. FanEQT may, without notice, terminate your access to the Service or take other actions as are reasonably necessary to comply with legal requirements and as necessary to protect FanEQT’s networks, information and the security and integrity of the Website and/or our servers and networks or if we determine that you are misusing the Service or otherwise violating the terms of this Agreement.
5. Transacting Business Electronically
Because FanEQT operates only on the Website, it is necessary for you to consent to transact business with us online and electronically. As part of doing business with us and our affiliates (“Our Affiliates”), therefore, we also need you to consent to our giving you certain disclosures electronically, either via the Website or to the email address you provide to us.
By agreeing to these Terms and Conditions, you agree to receive electronically all documents, communications, notices, contracts, and agreements arising from or relating to your use of the Website—including without limitation this electronic signature and disclosure notice—and the Services, including any securities you have purchased, and the servicing of any securities you have purchased on the Website (each, a “Disclosure”). You agree that this use of electronic documents and records satisfies any requirement that we provide you these documents and their content in writing. If you do not agree, do not accept these Terms and Conditions.
Digital ("electronic") signatures, often referred to as an "e-signature", enable paperless contracts and help speed up business transactions. The 2001 E-Sign Act was meant to ease the adoption of electronic signatures. The mechanics of the electronic signature include your signing any documents and/or agreements (“Agreements”) in the Website by typing in your name, with the underlying software recording your IP address, your browser identification, the timestamp, and a securities hash within an SSL encrypted environment. All electronically signed Agreements will be available to you so you can store and access it at any time, and it will be stored and accessible on the Website and hosting provider, including backups. You hereby consent and agree that electronically signing Agreements constitutes your signature, acceptance, and agreement as if actually signed by Tenant in writing. Further, all parties agree that no certification authority or other third-party verification is necessary to validate any electronic signature; and that the lack of such certification or third-party verification will not in any way affect the enforceability of your signature or resulting contract between you and FanEQT or any of our Affiliates. You understand and agree that your e-signature executed in conjunction with the electronic submission of any Agreements shall be legally binding and such transaction shall be considered authorized by you. You also agree that your electronic signature is the legal equivalent of your manual signature on any Agreement and you consent to be legally bound by this terms and conditions of such Agreement. You hereby agrees that all current and future notices, confirmations and other communications regarding an of the Agreements specifically, and future communications in general between the parties, may be made by email, sent to the email address of record as set forth in such Agreement or as otherwise from time to time changed or updated and disclosed to the other party, without necessity of confirmation of receipt, delivery or reading, and such form of electronic communication is sufficient for all matters regarding the relationship between the parties. If any such electronically sent communication fails to be received for any reason, including but not limited to such communications being diverted to the recipients spam filters by the recipients email service provider, or due to a recipient's change of address, or due to technology issues by the recipients service provider, the parties agree that the burden of such failure to receive is on the recipient and not the sender, and that the sender is under no obligation to resend communications via any other means, including but not limited to postal service or overnight courier, and that such communications shall for all purposes, including legal and regulatory, be deemed to have been delivered and received.
Your consent to receive Disclosures and transact business electronically, and our agreement to do so, applies to any transactions to which such Disclosures relate, whether between you and FanEQT or between you and Our Affiliates. Your consent will remain in effect for so long as you are a user and, if you are no longer a user, will continue until such a time as all Disclosures relevant to transactions that occurred while you were a user have been made, subject to any special rules regarding consent to electronic delivery, as more fully described in the subscription document(s) applicable to you.
6. Conditions of Use
You may use the Service only for lawful purposes and in accordance with this Agreement. You agree to not use the Service to:
Interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies, terms of service, agreements, or regulations of networks connected to the Service or associated with the Service.
Violate any applicable local, state, national or international law, or any regulations having the force of law.
Provide false information about yourself or impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Harvest or collect email addresses or other contact or personal information from the Service by electronic or other means for any purpose, including, but not limited to, the purposes of sending unsolicited emails or other unsolicited communications.
Further or promote any criminal activity or enterprise or provide instructional information about illegal activities.
Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service, or expose them to liability.
Cause any third party to engage in the restricted activities above.
Additionally, you agree not to:
Use the Service in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Service, including their ability to engage in real.
Time activities through the Service.
Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Website.
Use any manual process to monitor or copy any of the material on the Service, or for any other purpose not expressly authorized in this Agreement, without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the Service.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Service.
7. Code of Conduct
In addition to the items above, you agree that violating any of the items below creates cause for FanEQT to terminate or suspend any of the privileges outlined in Section 17 (Termination). The Code of Conduct herein is intended to protect the safety of shareholders and third parties. It is also intended to ensure that FanEQT maintains regulatory compliance and an excellent reputation and relationship with stadium owners, sports team management, and others involved in the sports/real estate industry.
As a registered account holder of the Service you agree to follow the following Code of Conduct:
Do not visit any stadium or team without a FanEQT representative present.
Do not call, email or otherwise reach out to sports stadiums or teams for information. Any communications should go through a FanEQT representative.
Do not advertise the sale of any share in a FanEQT sports stadium or team.
Do not make any abusive, inflammatory, unfairly critical, untrue, slanderous, threatening or disrespectful comments on any public forum managed by FanEQT.
Do not share any owner information disclosed via FanEQT with any persons who are not shareholders.
Respect fellow owners, FanEQT staff and anyone associated with FanEQT while using social media, attending shareholder events, or participating in events that relate in any way to FanEQT.
By using this Service, you agree that violating any portion of the Code of Conduct is grounds to terminate or suspend any of the privileges outlined in Section 17 (Termination) with or without warning. In situations where FanEQT has reason to believe the violation was accidental, FanEQT will provide you with a warning via email or a call and an opportunity to cure the violation. A second violation of the Code of Conduct will result in suspension or termination of any privileges at the discretion of FanEQT.
8. Transactions & Third-Party Providers
If you are using the Service to purchase shares in a sports stadium or team you agree to pay the amounts charged for such purchases (“Charges”). You are responsible for all Charges incurred under your account regardless of your awareness of such Charges or the amounts thereof. Charges may be facilitated through a third-party payment processing service (“Processor”) which FanEQT may replace without notice to you. Currently, credit card transactions on the Service are processed by Stripe and ACH transactions on the Service are processed by Stripe, and are subject to their applicable terms of service and privacy policies.
In order to offer our services, we have engaged certain third-party service providers whose terms and conditions may apply to certain aspects of your use of the Website. Prior to using the Website or our services, you should review the following additional agreements to which you may be subject.
FanEQT serves solely as an intermediary with regard to your Account, and is not responsible for, and does not control, your account with any of our third-party providers.
9. Obligation to Pay Charges
When you use the Service to purchase shares in sports stadiums or teams you will be directed to our Processor for fulfillment of the applicable Charges. You hereby represent and warrant that (i) the credit card and banking information supplied to the Processor is true, correct and complete, (ii) payments for Charges made by you will be honored by your credit card company or depositary financial institution, as the case may be, and (iii) you shall pay for all Charges made under your account credentials using the Service.
10. Intellectual Property Rights
You acknowledge and agree that the Service contains content, tools, functionality, and features (“Content”) that are protected by intellectual property rights, including, as applicable, copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by FanEQT, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Content, in whole or in part. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Service or the Content other than as specifically authorized herein for personal, non-commercial use, is strictly prohibited.
The technology and software underlying the Service or distributed in connection therewith are the property of FanEQT, our licensors and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by FanEQT and/or its licensors. You further agree that the functionality and features of the Service represent valuable proprietary materials owned by FanEQT. The FanEQT name and logos are trademarks and service marks FanEQT, Inc. (the “FanEQT Trademarks”). Nothing in this Agreement or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of FanEQT Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of FanEQT Trademarks will insure to our exclusive benefit.
11. Links to other Sites
The Service may contain links to other independent third-party websites (“Linked Sites”). These Linked Sites are provided solely as a convenience to users of the Service. Such Linked Sites are not under FanEQT’s control, and FanEQT is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
12. Content Standards
While utilizing the services of the FanEQT’s social media pages (the “Social Media Pages” or posting content on the Social Media Pages, you will follow the requirements of the social media site, comply with all applicable federal, state, local, and international laws and regulations and, without limiting the foregoing, you must not post any content on Social Media Pages that:
Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this Agreement and our Privacy Policy.
Be likely to deceive any person.
Promote any illegal activity, or advocate, promote, or assist any unlawful act.
Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
Give the impression that they emanate from or are endorsed by FanEQT or any other person or entity, if this is not the case.
13. Risks of Fractional Sports Stadium or Team Shares
FanEQT does not have or express any opinion on the value of the sports stadium or teams being offered. We provide tools to assist you in searching for sports asset information and locating an investment in a sports stadium or team that might meet your personal criteria. Fractional sports ownership is risky and no guarantee can ever be made about the outcomes of a certain investment in a sports stadium or team. Most investments lose money, some break even, a few are profitable, and a very few, are extremely profitable.
14. Disclaimers
YOUR USE OF THE SERVICE AND PURCHASE OF ANY SHARES IN A SPORTS STADIUM OR TEAM THROUGH THE SERVICE IS AT YOUR SOLE RISK. THIS SERVICE IS NOT A SPORTS STADIUM OR TEAM INVESTMENT RECOMMENDATION SERVICE, AN ASSET OR INVESTMENT LOCATING SERVICE, OR AN INVESTMENT ADVISORY AND IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PROVIDED BY LAW, FANEQT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY REGARDING THE SERVICE, SHARES IN SPORTS STADIUMS OR SHARES OFFERED AND RELATED PRODUCTS WHICH MAY BE PURCHASED ON THE SERVICE, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY OF INVESTMENT, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE AND DO NOT PROMISE ANY SPECIFIC FINANCIAL PERFORMANCE OR RESULTS FROM USE OF THE SERVICE AND/OR THE PURCHASE OR ANY SHARES IN SPORTS STADIUMS OR TEAMS AND RELATED PRODUCTS WHICH MAY BE PURCHASED ON THE SERVICE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
15. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE FULLEST EXTENT PROVIDED BY LAW, FANEQT WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF FANEQT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) ANY SHARES IN A SPORTS STADIUM OR TEAM OR OTHER PRODUCTS PURCHASED THROUGH THE SERVICE; OR (iii) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL FANEQT’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID FANEQT IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
16. Indemnity
You will defend, indemnify, and hold FanEQT including our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, or shareholders harmless from any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of the Service or purchases of shares in a sports stadium or team or related products through this Service, including: (1) your breach of this Agreement; (2) your User Contributions; and/or (3) any other activities in connection with the Service. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.
17. Arbitration
At FanEQT’s or your election, all disputes, claims, or controversies arising out of or relating to this Agreement or the Service that are not resolved by mutual agreement shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
The place of arbitration shall be Wilmington, DE. Hearings will take place pursuant to the standard procedures of the Commercial Arbitration Rules that contemplate in person hearings. Time is of the essence for any arbitration under this Agreement and arbitration hearings shall take place within 90 days of filing and awards rendered within 120 days. Arbitrator(s) shall agree to these limits prior to accepting appointment. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration.
18. Termination
You agree that FanEQT, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service for any reason, including, without limitation, for lack of use or if FanEQT believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. We also may selectively suspend or terminate certain privileges associated with the Service, such as, but not limited to, the following:
Your ability to attend any events or activities hosted or organized by FanEQT..
Your ability to enter any lottery for paddock entry, winner’s circle entry, or any other activity requiring a lottery.
Your ability to participate in FanEQT’s Social Media Pages or any other online forum hosted or controlled by FanEQT.
Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Service, may also be referred to appropriate law enforcement authorities. FanEQT may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice, to you.
19. General Terms
This Agreement constitutes the entire agreement between you and FanEQT and governs your use of the Service, superseding any prior agreements between you and FanEQT with respect to use of the Service. You also may be subject to additional terms and conditions that may apply when you use affiliate or third party services, third party content or third party software. This Agreement will be governed by the laws of the State of Delaware without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and FanEQT agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Wilmington, Delaware. In the event a dispute arises regarding this Agreement or the use of the Service, the prevailing party shall be entitled to recover reasonable attorneys’ fees and costs incurred, in addition to damages and any other relief to which it is entitled.
The failure of FanEQT to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
You may not assign this Agreement without the prior written consent of FanEQT, but FanEQT may assign or transfer this Agreement, in whole or in part, without restriction. The section titles in this Agreement are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Service may also provide notices to you of changes to this Agreement or other matters by displaying notices or links to notices generally on the Service.
20. Questions? Concerns? Suggestions?
The Service is operated by FanEQT, Inc., located at: 23391 Pinestream Road NW, Atlanta, GA 30327. Please contact us at info@faneqt.com to report any violations of this Agreement or to pose any questions regarding this Agreement or the Service.